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Jun 2014
Online Doctor
We are pleased to announce that the Online Dr service is now live on the DELmyMEDS site. We offer online consultations solely for conditions where we can make a safe diagnosis. Our doctors can prescribe a wide range of treatments online using a tried and tested consultation solution which has been in use since 2003. Our trusted Online Doctor (PharmaDoctor) Patient safetyOur doctor/patient system is one of the most advanced in the market. It is efficient, allowing easy communication to clear up any incorrect or missing medical details. If a customer is rejected for treatment, further information is passed by the doctor in line with a normal medical service. All customer activity is archived allowing the doctor to see complete customer history, thus reducing the risk of system manipulation. Security of dataThere are daily, independent third party hack checks on our entire system. Furthermore, we review our security policy every three months and subject our system to a third party audit once a year. We comply with all Data Protection legislation. UK customer service Our customer service team can handle both medical and non-medical enquiries as well as taking registrations and orders over the phone. Our CQC customer surveys show that we are valued as a trusted, cost-effective and efficient provider of online consultations
Right Hand Grafton House, Bulls Head Yard
B49 5BX
01789 507330
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Qamar Khan
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Latest Advice
The most common symptoms of coronavirus (COVID-19) are recent onset of:
  • New continuous cough and/or
  • High temperature
  • loss or change to your sense of smell or taste  

For most people, coronavirus (COVID-19) will be a mild illness If you have coronavirus symptoms:
  • Do not go to a GP surgery, pharmacy or hospital
  • You do not need to contact 111 to tell them you're staying at home
  • Testing for coronavirus is not needed if you're staying at home
  • Plan ahead and ask others for help to ensure that you can successfully stay at home and consider what can be done for vulnerable people in the household
  • Ask your employer, friends and family to help you to get the things you need to stay at home
  • Wash your hands regularly for 20 seconds, each time using soap and water, or use hand sanitiser
  • If you feel you cannot cope with your symptoms at home, or your condition gets worse, or your symptoms do not get better after 7 days, then use the NHS 111 online coronavirus service. If you do not have internet access, call NHS 111. For a medical emergency dial 999
  • Visit NHS 111 Online for more information

Stay at Home
  • If you live alone and you have symptoms of coronavirus illness (COVID-19), however mild, stay at home for 7 days from when your symptoms started. (See ending isolation section below for more information)
  • If you live with others and you or one of them have symptoms of coronavirus, then all household members must stay at home and not leave the house for 14 days. The 14-day period starts from the day when the first person in the house became ill
  • It is likely that people living within a household will infect each other or be infected already. Staying at home for 14 days will greatly reduce the overall amount of infection the household could pass on to others in the community
  • For anyone in the household who starts displaying symptoms, they need to stay at home for 7 days from when the symptoms appeared, regardless of what day they are on in the original 14 day isolation period. (See ending isolation section below for more information
  • If you can, move any vulnerable individuals (such as the elderly and those with underlying health conditions) out of your home, to stay with friends or family for the duration of the home isolation period
  • If you cannot move vulnerable people out of your home, stay away from them as much as possible
Find out more about UK Gov Coronavirus Response
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